Shipping policy

Shipping Policy

Thank you for shopping at Stress-Free Pets! Here is our shipping information:

Processing Time

Orders are processed within 1-3 business days after payment confirmation.

Shipping Times

• United States: 7-15 business days
• Canada: 10-20 business days
• International: 15-30 business days

Shipping Rates

We offer competitive shipping rates calculated at checkout based on your location and order weight.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can track your package using the tracking link provided.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at jarvislaanour@gmail.com within 7 days of the expected delivery date. We will work with you to resolve the issue.

Customs & Duties

International orders may be subject to customs duties and taxes imposed by the destination country. These fees are the responsibility of the buyer.